Questions people actually ask.

Claude Code is Anthropic’s coding agent — a version of Claude with tools like bash, file editing, and web fetch. It is normally a CLI you run on your computer. We bridge it to WhatsApp so you can use it from your phone.

Because that is where the phone already lives. No new app to install, no new login to manage. Type a message, get an answer, get on with your day.

Message us on WhatsApp. We are in beta and onboarding by hand — that is intentional, it keeps us honest about who is using it and how. There is no signup form.

The 2× covers the infrastructure we run, the engineering we do on the bot, the support we give, and the FX risk we eat by quoting in pounds. If you have your own Anthropic key, BYOK bills you 1× from us (in £) plus whatever Anthropic charges your card directly (in $) — same total at the 1:1 FX assumption, but you keep your Anthropic relationship.

Send /balance in WhatsApp. It replies with your current £ balance and which billing mode you are on, plus a low-balance warning if you are close to running out. For a per-model breakdown of what you spent this month, use /usage.

During beta, yes — at our discretion. Once we are out of beta and Stripe self-service is live, the formal refund policy will be in the Terms. Until then: message us, we are reasonable.

We bill in pounds. We assume 1 GBP = 1 USD when converting Anthropic’s published USD rates. We eat the FX difference — it keeps your pricing predictable and our maths simple.

We ship updates daily. Sometimes that breaks things mid-session. We do not promise an SLA. We try hard to not lose your money or your data, but we cannot guarantee uptime or that every feature will work every day. If that is not acceptable for what you want to use this for, please wait — we will be out of beta later this year.

Most days. Sometimes several times a day. Usually small changes; occasionally a big one that touches how sessions work.

We try to roll forward fast. If your session goes wrong because of something we changed, message us and we will refund the tokens it cost you. We do not bill for our own bugs.

When the things that break stop breaking. We will not put a date on it. The website will lose the beta banner when we are confident.

Briefly, on our servers — so we can debug and so your session has context. Default retention is 30 days for operational logs, which is also what the Privacy Policy describes. Billing records are kept for 7 years for UK tax compliance.

Three parties touch them: WhatsApp (Meta) carries the transport, Anthropic processes them for inference, and HOKO CORP LIMITED (us) operates the bot. We do not sell anything to advertisers. Details in the Privacy Policy.

Encrypted at rest. We decrypt only at the moment we call Anthropic on your behalf. You can drop it at any time with /cckey remove in WhatsApp, which switches you back to the shared key.

Yes. DM the bot /cckey <APIKEY> with your Anthropic key — we validate it against the Anthropic API before saving and store it encrypted. From then on Anthropic charges your card directly for the API calls and we bill you 1× the published rate (in £) as our service fee. Other commands: /cckey (no args) shows status, /cckey test re-validates the stored key, /cckey remove drops BYOK and switches back to the shared key.

Yes. In a group, Claude only acts when you quote one of its messages or address it directly. This is on by default — we do not want it interjecting in conversations.

Sonnet, Opus, and Haiku — currently 4.6, 4.7, and 4.5 respectively. Use /model to switch. The default is Sonnet because it is usually the right cost/quality balance.